Privacy Policy

Privacy Policy

This Privacy Policy explains how we collect, use, and protect your information when you browse or make a purchase from our website. We are committed to safeguarding your privacy and maintaining transparency in how your personal data is handled.

1. Information We Collect

We may collect personal information when you use our store, including:

  • Name, email address, and contact details
  • Shipping and billing address
  • Order and transaction history
  • Account login credentials (if applicable)
  • Technical data such as IP address and browser information

2. How We Use Your Information

The information we collect is used to:

  • Process orders and fulfill purchases
  • Provide customer service and respond to inquiries
  • Send order updates and limited promotional messages (if opted in)
  • Support legal and regulatory compliance
  • Improve our website and user experience

3. Payment Processing

All payments are securely processed through a third-party payment gateway. We do not store or have direct access to your full credit or debit card information. The payment provider uses encryption and is compliant with current data protection and financial security standards.

4. Data Retention

We retain your information as long as necessary to fulfill your order and comply with legal obligations, such as accounting or tax reporting. You may request deletion of your data, unless it must be kept for compliance purposes.

5. Sharing Information

Your personal information is never sold or shared for marketing purposes. We only share data with trusted service providers such as shipping carriers and payment processors, and only to the extent needed to complete your transaction and operate the store.

6. Cookies & Tracking

Our website uses cookies to provide cart functionality, analyze traffic, and enhance your experience. You may adjust cookie preferences in your browser settings at any time.

7. Your Rights

You have the right to access, correct, or delete your personal information. You may also opt out of promotional communications. For any such request, please contact us using the form on our Help Desk.

8. Data Security

We implement appropriate technical and security measures to protect your personal information. While no system is completely secure, we follow best practices to reduce risk and safeguard your data.

9. Updates to This Policy

This Privacy Policy may be updated to reflect changes in technology, legal requirements, or our business practices. All changes will be posted here with the most recent effective date.

Last Updated: April 2025